Associate System Support
Company & department description:
SWIFT provides the platform, messaging, standards, and products & services to over 10.500 customers in 215 countries and territories.
Our employees are the foundation of this success.
SWIFT has an unique corporate mindset, where diversity, personal development and networking are actively encouraged. And we think you'll like our office culture, built around the way we work to achieve a healthier work/life balance.
If you want to be part of our dynamic, multi-cultural institution with over 2400 employees of 75 nationalities, in 26 offices worldwide, then explore the vast opportunities, rewards and internationally competitive packages that are waiting for you here at SWIFT.
SWIFT has on-going requirements for people with this skill set for positions in our office in in Culpeper, VA. Roles regularly become available throughout the year, and we are currently seeking expressions of interest for opportunities that will arise in 2017.
Responsibilities:
Participate in monitoring and maintenance of business applications and production environment and respond to exceptions by initiating the correct actions to meet the highest availability targets
Gain in-depth knowledge about SWIFT's internal applications and their interactions in order to identify and analyze problems.
Make suggestions on improvements and participate in implementation of approved improvements throughout the supported applications architecture.
Develop documentation and procedures for identified scenarios.
Identify problems and participate in problem management resolution by collecting and tracking data and progress. May resolve issues regarding on line transactions, system status and procedures, downtime procedures in accordance with the service level agreement.
Review moderately complex problem situations and participate in the identification of opportunities for improvement to processes, procedures or tools.
Ensure user satisfaction by providing preventive maintenance, troubleshooting and problem resolution services.
Qualifications:
University degree IT / Engineering or equivalent
Some experience in a similar position in a comparable technical environment is an asset
Excellent analytical and assessment skills
Excellent communication skills, fluency in English
HP Unix OS knowledge, Sun OS knowledge, Windows XP / 2003 knowledge
Knowledge in following areas is an advantage: Oracle Perl scripting TCPIP, DNS, and VPN Information Broker systems
SWIFT is an Equal Opportunity Employer
What we offer:
SWIFT Culpeper is one of two offices in the Virginia area, located a short drive from Washington DC. Over 200 employees enjoy a busy social calendar with events throughout the year, as well as being heavily involved in charitable work, with partners such as United Way, Toys for Tots and more.
We offer:
Competitive salary and bonus with exceptional benefits /100% company paid Medical/Dental/Vision/Life Insurance
401(k) matching
Excellent training and career development opportunities
4 weeks paid vacation & 12 Public Holidays
Company Functions & Community Outreach Programs
Options:
Apply for this job onlineApply
Share
Email this job to a friendRefer
Share on your newsfeed
Go back to the welcome page
Application FAQs
Software Powered by iCIMS
www.icims.com
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.
SWIFT provides the platform, messaging, standards, and products & services to over 10.500 customers in 215 countries and territories.
Our employees are the foundation of this success.
SWIFT has an unique corporate mindset, where diversity, personal development and networking are actively encouraged. And we think you'll like our office culture, built around the way we work to achieve a healthier work/life balance.
If you want to be part of our dynamic, multi-cultural institution with over 2400 employees of 75 nationalities, in 26 offices worldwide, then explore the vast opportunities, rewards and internationally competitive packages that are waiting for you here at SWIFT.
SWIFT has on-going requirements for people with this skill set for positions in our office in in Culpeper, VA. Roles regularly become available throughout the year, and we are currently seeking expressions of interest for opportunities that will arise in 2017.
Responsibilities:
Participate in monitoring and maintenance of business applications and production environment and respond to exceptions by initiating the correct actions to meet the highest availability targets
Gain in-depth knowledge about SWIFT's internal applications and their interactions in order to identify and analyze problems.
Make suggestions on improvements and participate in implementation of approved improvements throughout the supported applications architecture.
Develop documentation and procedures for identified scenarios.
Identify problems and participate in problem management resolution by collecting and tracking data and progress. May resolve issues regarding on line transactions, system status and procedures, downtime procedures in accordance with the service level agreement.
Review moderately complex problem situations and participate in the identification of opportunities for improvement to processes, procedures or tools.
Ensure user satisfaction by providing preventive maintenance, troubleshooting and problem resolution services.
Qualifications:
University degree IT / Engineering or equivalent
Some experience in a similar position in a comparable technical environment is an asset
Excellent analytical and assessment skills
Excellent communication skills, fluency in English
HP Unix OS knowledge, Sun OS knowledge, Windows XP / 2003 knowledge
Knowledge in following areas is an advantage: Oracle Perl scripting TCPIP, DNS, and VPN Information Broker systems
SWIFT is an Equal Opportunity Employer
What we offer:
SWIFT Culpeper is one of two offices in the Virginia area, located a short drive from Washington DC. Over 200 employees enjoy a busy social calendar with events throughout the year, as well as being heavily involved in charitable work, with partners such as United Way, Toys for Tots and more.
We offer:
Competitive salary and bonus with exceptional benefits /100% company paid Medical/Dental/Vision/Life Insurance
401(k) matching
Excellent training and career development opportunities
4 weeks paid vacation & 12 Public Holidays
Company Functions & Community Outreach Programs
Options:
Apply for this job onlineApply
Share
Email this job to a friendRefer
Share on your newsfeed
Go back to the welcome page
Application FAQs
Software Powered by iCIMS
www.icims.com
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.
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