Transit Dispatcher
3.
2 Culpeper, VA Culpeper, VA Full-time Full-time Estimated:
$35.
3K - $44.
7K a year Estimated:
$35.
3K - $44.
7K a year Encompass Community Supports, formerly known as Rappahannock Rapidan Community Services (RRCS) is hiring a Transit Dispatcher to work in our Culpeper office.
Encompass Community Supports is a Virginia State community services organization that improves the quality of life in Culpeper, Fauquier, Madison, Orange, and Rappahannock Counties by providing comprehensive mental health, substance use, developmental disability, housing, children's, and aging services.
As an organization of almost 400 employees and more than 80 programs, we lead with integrity and excellence and embrace diversity, collaboration, accountability, and innovation to respond to the ever-changing needs of our community.
Our benefits are highly competitive and include:
Low employee cost Medical, Dental and Vision Insurances 13 paid holidays annually Enrollment in VA State pension and retirement plan Employee training and educational opportunities Paid Life Insurance At Encompass Community Supports, our full-time employees work 37.
5 hours weekly.
Our Transit Dispatcher Dispatches Transit Operators.
Work is performed under regular supervision.
Some of the Essential Duties:
Dispatches and schedules vehicle use.
Provides technical and clerical support.
Maintains computerized dispatch scheduling software; navigates and solves problem with transportation software.
Prepares manual and electronic reports; produces driver manifest using automated system; produces trip log manifest for drivers and group home staff.
Processes new rider and home delivered meal referrals.
Coordinates with staff to schedule ridership for programs and with central kitchen for delivery of home delivered meals.
Schedules vans and drivers for the Senior Center sites special outings.
Operates mobile radios in compliance with FCC and Agency guidelines for coordination of rates.
Maintains inventory of keys used in transit system.
Responsible for fuel cards, keys, and approval of usage of motor pool vehicles.
Collects and documents fees gathered for services provided, as appropriate.
Works with others to analyze program needs.
Assist with schedule changes when necessary.
Assists with training of new drivers on the transit software.
Inform clients and families of delays and closures.
Inform drivers of delays and closures.
Performs other duties as assigned.
Competencies:
Accountability and dependability; adaptability and flexibility; attention to detail; confidence; consideration and respect for others; customer focus; decision making and judgment; enforcing laws, rules, and regulations; fiscal accountability; good decision making and judgement; ethics and integrity; job affinity and happiness; listening; managing projects; multi-tasking; oral communication; planning and organizing; relationship building; resilience; safety focus; teamwork; analysis and reason; operating equipment; problem solving; rapport building; reliability; self-management and self-organization; stress tolerance; tact; training and presenting information; value diversity.
Education and
Experience:
Any combination of education and experience equivalent to graduation from high school and some experience operating motorized equipment.
Knowledge and Skills:
Thorough knowledge of regions traffic rules and regulations; ability to operate passenger vehicles and related equipment safely and efficiently; ability to remain alert and to remain calm during the periods of stress; ability to keep records and prepare reports; ability to establish and maintain effective working relationships with clients, associates and the general public:
knowledge of MS Office, to include Word and Excel.
PHYSICAL REQUIREMENTS:
This work requires light physical effort working almost exclusively with lightweight materials (up to 25 pounds).
Working conditions are excellent with absence of disagreeable conditions and little or no accident or health hazards; limited mental effort and/or stress.
SPECIAL REQUIREMENTS:
Valid Virginia driver's license; completes Agency required training.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential tasks.
Employment with Encompass Community Supports is contingent upon the successful completion of our background check process.
Encompass Community Supports is an Equal Opportunity Job Type:
Full-time
Benefits:
401(k) Dental insurance Employee assistance program Health insurance Health savings account Paid time off Retirement plan Vision insurance Schedule:
Day shift Monday to Friday Education:
High school or equivalent (Required)
Experience:
operating motorized equipment:
1 year (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
2 Culpeper, VA Culpeper, VA Full-time Full-time Estimated:
$35.
3K - $44.
7K a year Estimated:
$35.
3K - $44.
7K a year Encompass Community Supports, formerly known as Rappahannock Rapidan Community Services (RRCS) is hiring a Transit Dispatcher to work in our Culpeper office.
Encompass Community Supports is a Virginia State community services organization that improves the quality of life in Culpeper, Fauquier, Madison, Orange, and Rappahannock Counties by providing comprehensive mental health, substance use, developmental disability, housing, children's, and aging services.
As an organization of almost 400 employees and more than 80 programs, we lead with integrity and excellence and embrace diversity, collaboration, accountability, and innovation to respond to the ever-changing needs of our community.
Our benefits are highly competitive and include:
Low employee cost Medical, Dental and Vision Insurances 13 paid holidays annually Enrollment in VA State pension and retirement plan Employee training and educational opportunities Paid Life Insurance At Encompass Community Supports, our full-time employees work 37.
5 hours weekly.
Our Transit Dispatcher Dispatches Transit Operators.
Work is performed under regular supervision.
Some of the Essential Duties:
Dispatches and schedules vehicle use.
Provides technical and clerical support.
Maintains computerized dispatch scheduling software; navigates and solves problem with transportation software.
Prepares manual and electronic reports; produces driver manifest using automated system; produces trip log manifest for drivers and group home staff.
Processes new rider and home delivered meal referrals.
Coordinates with staff to schedule ridership for programs and with central kitchen for delivery of home delivered meals.
Schedules vans and drivers for the Senior Center sites special outings.
Operates mobile radios in compliance with FCC and Agency guidelines for coordination of rates.
Maintains inventory of keys used in transit system.
Responsible for fuel cards, keys, and approval of usage of motor pool vehicles.
Collects and documents fees gathered for services provided, as appropriate.
Works with others to analyze program needs.
Assist with schedule changes when necessary.
Assists with training of new drivers on the transit software.
Inform clients and families of delays and closures.
Inform drivers of delays and closures.
Performs other duties as assigned.
Competencies:
Accountability and dependability; adaptability and flexibility; attention to detail; confidence; consideration and respect for others; customer focus; decision making and judgment; enforcing laws, rules, and regulations; fiscal accountability; good decision making and judgement; ethics and integrity; job affinity and happiness; listening; managing projects; multi-tasking; oral communication; planning and organizing; relationship building; resilience; safety focus; teamwork; analysis and reason; operating equipment; problem solving; rapport building; reliability; self-management and self-organization; stress tolerance; tact; training and presenting information; value diversity.
Education and
Experience:
Any combination of education and experience equivalent to graduation from high school and some experience operating motorized equipment.
Knowledge and Skills:
Thorough knowledge of regions traffic rules and regulations; ability to operate passenger vehicles and related equipment safely and efficiently; ability to remain alert and to remain calm during the periods of stress; ability to keep records and prepare reports; ability to establish and maintain effective working relationships with clients, associates and the general public:
knowledge of MS Office, to include Word and Excel.
PHYSICAL REQUIREMENTS:
This work requires light physical effort working almost exclusively with lightweight materials (up to 25 pounds).
Working conditions are excellent with absence of disagreeable conditions and little or no accident or health hazards; limited mental effort and/or stress.
SPECIAL REQUIREMENTS:
Valid Virginia driver's license; completes Agency required training.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential tasks.
Employment with Encompass Community Supports is contingent upon the successful completion of our background check process.
Encompass Community Supports is an Equal Opportunity Job Type:
Full-time
Benefits:
401(k) Dental insurance Employee assistance program Health insurance Health savings account Paid time off Retirement plan Vision insurance Schedule:
Day shift Monday to Friday Education:
High school or equivalent (Required)
Experience:
operating motorized equipment:
1 year (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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